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Student Intern Fresenius Health Partners

Fresenius Medical CareWaltham, MA


PURPOSE AND SCOPE:


DUTIES / ACTIVITIES:

CUSTOMER SERVICE:
· Responsible for driving the FMCNA culture through values and customer service standards.
· Accountable for outstanding customer service to all external and internal customers.
· Develops and maintains effective relationships through effective and timely communication.
· Takes initiative and action to respond, resolve and follow up regarding customer service issues with all customers in a timely manner.

PRINCIPAL RESPONSIBILITIES AND DUTIES:
· Call Center reporting needs for department and Supervisors
· Enrollments for disease management program
· Data reconciliation
· Assist in creation of client contractual documentation and data entry
· Assist Account management with building client/associate resource documentation
· Assist in documentation of work flows and policies and procedures for various work groups
· Other duties as assigned.

PHYSICAL DEMANDS AND WORKING CONDITIONS:
The physical demands and work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
· Ability to sit at a desk for 8 hours a day
· Ability to look at a monitor all day
· Ability to be able to type all day

EDUCATION:
· Individual attending college in minimum sophomore year completed

EXPERIENCE AND REQUIRED SKILLS:

· Intermediate knowledge in Excel
· Intermediate knowledge of Power Point
· Analytical Thinker
· Type at least 30 WPM
· Organizational Skills
· Ability to work independently
· Proficiency with data bases such as Access or Crystal helpful, not required
· Web saavy


RELATIONSHIPS:
Internal Contacts:

External Contacts:

SUPERVISION:

This individual would report to the Supervisor of Member and Provider Services with a dotted line to Account Management.

Medical Services Internship

Pulmonary Hypertension AssociationSilver Spring, MD
The Pulmonary Hypertension Association (PHA) is a fast-growing association of patients, family members and medical professionals impacted by this often misdiagnosed and difficult illness. PHA is committed to maintaining the organization's volunteer spirit and to building opportunities for those affected by pulmonary hypertension to be involved in solutions to the challenges the illness creates. PHAs Medical Services Internship offers students an opportunity to assist the Associate Director, Medical Services and program associates in providing services to physicians, researchers, nurses and patients. This critical support will enable us to continue to provide vital services to the PH community. The Medical Services Intern will be instrumental in helping staff manage PHAs two medical membership networks and ensure that medical professionals who belong to these groups have access to the resources they need. This intern will have a wide range of experiences in managing the medical side of a health-related non-profit. You will be treated as a respected team member. Our office is a friendly and welcoming environment. Interns may also earn college credit. If you would like to design a project that helps you meet your educational goals, we will work with you to achieve this. Our office is located in downtown Silver Spring, Md., and is Metro accessible. How to Apply: Materials should include a cover letter explaining your interest in working for PHA, a resume and a 3-6 page writing sample. Cover letters should be addressed to Michael Gray, Associate Director of Medical Services. Applications are ONLY accepted through PHA's online Internship Application Form (http://www.phassociation.org/internships/apply).

Medical Education: Marketing & Communications Internship

Pulmonary Hypertension AssociationSilver Spring, MD
The Pulmonary Hypertension Association (PHA) is a fast-growing association of patients, family members and medical professionals impacted by this often misdiagnosed and difficult illness. PHA is committed to maintaining the organization's volunteer spirit and to building opportunities for those affected by pulmonary hypertension to be involved in solutions to the challenges the illness creates. PHAs Marketing and Communications Internship in Patient Education offers students a structured experience working with PHAs staff and constituents to assist in the research, development and marketing for PHAs major patient education initiatives. The Marketing and Communications Intern will be instrumental in helping PHA staff develop and market educational resources for patients and caregivers whose lives are affected by pulmonary hypertension. The internship will prepare the intern for a career in the marketing and communications by providing an opportunity participate in creating an exciting social marketing campaign as well as develop internal and external communication strategies. Interns will be given the opportunity to lead these projects based on their ability, passion, and interests. We offer both part-time and full-time internships. You will be treated as a respected team member. Our office is a friendly and welcoming environment. Interns may also earn college credit. Our office is located in downtown Silver Spring, Md., and is Metro accessible. How to Apply: Materials should include a cover letter explaining your interest in working for PHA, a resume and a 3-6 page writing sample. Cover letters should be addressed to Dalia Golchan, Associate Director of Medical Education. Applications are ONLY accepted through PHA's online Internship Application Form (http://www.phassociation.org/internships/apply).

Journalism Internship - Global Healthcare

Medical Tourism AssociationWest Palm Beach, FL — Virtual
The Medical Tourism Association, the only international non-profit organization in the medical tourism industry is looking for an enthusiastic intern to contribute to the content development of our magazine and other social media channels. Responsibilities will include: Interviewing potential authors for the magazine Contributing to the writing for the news and educational content of the magazine and newsletters. Assisting in distribution databases, add new distribution contacts. Writing content for blogs and other social media channels. Applicants must be current students within two years of earning an undergraduate degree (juniors and seniors) or current graduate students Must demonstrate proficiency speaking and writing in the English language Good Good writing skills and the ability to recognize grammatical and factual errors. Relevant coursework or experience in a cross-format environment (text, video, photos, interactive/graphics, etc.) is highly desirable. Knowledge of online and social media news venues. Highly organized and attentive to detail; able to multi-task and manage projects as assigned. Self-starter with the ability to collaborate effectively in a team environment. This is a paid internship with the ability to work remotely and coming to our offices at least twice a month. Please, send your resume to Cristina Cardona at: cristina@medicaltoursimcongress.com